Care Professional Terms and Conditions
Effective date: October 16, 2026
These Care Professional Terms and Conditions (the "Terms") are an agreement between you, the care professional or job applicant using CareCommunity ("Care Professional," "you"), and Care Connect, LLC ("CareConnect," "we," "us"), which operates the CareCommunity platform.
By creating a profile, applying to a job, or otherwise using CareCommunity, you agree to these Terms and to our Privacy Policy.
1. Participation and information sharing
Consent to participate. You consent to participate in CareCommunity. This includes creating a professional profile, uploading your résumé and other documents, and making your information available to home care agencies as described in our Privacy Policy. Agencies may see a summary of your profile when they search for care professionals. They see your full profile when you apply, when you approve their request, or when they add you from a search. You can stop sharing with any agency at any time.
Authorization to share information. You authorize CareConnect to share the information you provide, and the information agencies collect from you through CareCommunity, with agencies as described in our Privacy Policy. This includes onboarding records, such as certifications, CPR cards, TB test results, immunization and physical exam records, photo ID and employment eligibility forms, and other professional details. You also authorize us to share this information with the systems those agencies use to hire and onboard you. We share it solely for employment and placement purposes.
HIPAA authorization. You acknowledge and consent that certain personal health information may be shared in compliance with HIPAA. CareConnect will handle that information as required by applicable law and its Business Associate Agreement.
2. Text messaging terms
If you opt in, CareCommunity will text you about your job applications. These terms cover that program.
- Program: CareCommunity text messages, operated by CareConnect. Messages cover your applications to home care agencies. These include screening questions, requests for documents, interview scheduling, status updates and requests to share your profile with an agency.
- How you opt in: by checking the text messaging box when you create a profile or apply to a job on carecommunity.health.
- Frequency: message frequency varies based on your applications.
- Cost: message and data rates may apply. Check your mobile plan for details.
- Opt out: reply STOP to any message to stop all texts. You will receive one message confirming you are unsubscribed. Reply START to resubscribe.
- Help: reply HELP to any message, or email support@carecommunity.health.
- Not required: agreeing to texts is not a condition of applying for a job, being hired, or using CareCommunity.
- Carriers: mobile carriers are not liable for delayed or undelivered messages.
- Privacy: we will not share your mobile number or text messaging consent with third parties for marketing. See our Privacy Policy.
If you change or give up your mobile number, let us know or reply STOP from that number. That way, texts meant for you do not reach someone else.
3. No guarantee and release
No guarantee of employment. Using CareCommunity does not guarantee employment or placement with any agency. Agencies make their own hiring decisions, and CareConnect is not responsible for them.
Release of liability. You release CareConnect from any liability arising out of your participation in CareCommunity, except where caused by CareConnect's gross negligence or willful misconduct.
4. Arbitration and governing law
Any dispute arising under these Terms will be resolved exclusively by binding arbitration under the rules of the American Arbitration Association. These Terms are governed by the laws of the Commonwealth of Massachusetts.
5. Privacy, changes and contact
Privacy. Our Privacy Policy explains how we collect, use and share your information, including text messaging consent.
Changes. We may update these Terms. We will post the new version here with a new effective date and, where required, we will notify you. Continuing to use CareCommunity after a change means you accept it.
Contact. Email support@carecommunity.health.
Acknowledgment. You acknowledge that you have read, understood, and agree to these Terms.